We’ve created a new collection of client-ready sales resources to make it easier for partners to present, explain and sell Cyber Aware to their customers.

The new resources are designed to sit under your brand, giving you polished material that can be shared directly with prospects and clients without needing to build your own presentations from scratch.

Built to help you sell

Whether you're introducing Cyber Aware to a new prospect, explaining awareness training or building out a phishing program, you now have ready-made material to support the conversation.

Resources include:

• Platform Overview - a complete introduction to the Cyber Aware platform and service.
• Awareness Training Overview - focused material for positioning security awareness training.
• Phishing Overview - explain the phishing simulation service and how it works.
• Training Sales Sheet - a shorter, easy-to-share overview of the training offering.
• Training + Phishing Guide - position the combined service as a complete security awareness program.
• Client Onboarding Guides - practical guides showing how quickly training and phishing can be rolled out.

Your brand, ready to share

The resources have been designed for partners to use directly in their own sales process, with partner branding carried throughout the experience.

That means less time creating decks and sales collateral, and more time having the conversation with your clients.

Start using them today

Here are your personlised links:

• Platform Overview: {partner_url}/deck/guide

• Training Overview: {partner_url}/deck/guide-lite

• Phishing Overview: {partner_url}/deck/guide-pro

• Training Sheet: {partner_url}/deck/training

• Training & Phishing: {partner_url}/deck/training-phishing

Give your clients a platform that feels like their own

Partners can now enable Custom Client Branding for individual sub-client accounts, giving your customers a more personalised experience every time they log in.

With Custom Client Branding enabled, a client's own logo and brand colour can be applied throughout their Cyber Aware platform, helping the experience feel more familiar, professional and aligned with their business.

Make Cyber Aware feel like their platform

Custom branding is ideal for partners who want to offer selected clients a more tailored experience while continuing to manage everything centrally through Cyber Aware.

• Personalised client experience - put your client's brand front and centre.

• More professional presentation - create a platform experience that feels tailored specifically to their organisation.

• Add more value to your service - offer premium branding to clients who want a more customised solution.

• Managed for you - send us the client's logo and preferred brand colour and we'll take care of the setup.

Interested in enabling Custom Client Branding?

Custom Client Branding is available as an optional upgrade for individual client accounts.

Reply back to this email for further info.

What's new

Learners can now attach static training schedules to their full roles (e.g., Default, Finance, Sales) for a more targeted onboarding experience.

When role-based training is enabled:

• Learners without an assigned role see a step to choose one during login.

• Their chosen role re-enrols them into that role's schedule using the same push-training logic we've used for years.

• The Default schedule continues to work as the fallback for unassigned learners.

Why partners care

• Meet stronger marketing and compliance demands for role-based training roadmaps.
• Maintain a single schedule per learner; no per-person setup needed outside of choosing a role.
• Simplify and scale enrollment by keeping existing automation flows intact.

Tips for implementation

• Set up one schedule per role in training configuration, then enable role-based assignments from the learner settings.
• When learners log in for the first time with roles enabled, they’ll see a role selector next to their profile. Choose a role to auto-enroll onto the corresponding schedule.

We’ve introduced two new PDF-based features designed to improve learner recognition and partner reporting.

Partners can also now access a new monthly Partner Summary Report. This comprehensive 4-page PDF report, is designed for partners and aggregates data from all sub-clients linked to a partners portal. It provides a clear, consolidated view of client activity and performance across the partner’s portfolio.

Learners can now receive a branded PDF certificate when they complete a training course.

These updates give partners more ways to demonstrate the value of their training programs.

Course completion certificates provide learners with tangible proof of achievement, helping boost engagement and encouraging learners to share their progress with professional networks.

The Partner Summary Report gives partners a streamlined overview of their client landscape, making it easier to track performance, identify trends, support decision-making, and align teams around client strategies.

What's New

Excited to introduce Google Workspace Learner Sync - a seamless integration that pulls learners into your platform directly from Google Workspace. Choose One-Way sync for simple imports or Two-Way sync for bidirectional updates, with support for syncing by Groups or Organisational Units (OUs).

This mirrors our popular Microsoft 365 integration, using secure Google authentication for enabling sync.

Why Partners Care

Automate learner management for your customers using Google Workspace, saving time on manual onboarding and keeping rosters always up-to-date. Perfect for education and training providers scaling their programs.

Quick Start Tips

• Set up via login as target client
• Navigate to Portal Settings
• Click on Sync Method

• Select Google Workspace
• Authorise with Google
• Select your syncing groups

Reach out to support for setup guidance or share this with your teams today.

Keep your learner list in step with Microsoft 365

If you use Office 365 with Two way sync, your learners are already added from the groups you choose. You can now control what happens when someone is no longer in those groups.

From Manage learners, open your active Office 365 sync (Office 365 Sync is Active). When sync type is Two Way, you’ll see Delete policy - Auto delete learners:

Enable auto delete (Yes): Learners are removed from Cyber Aware as soon as the next sync no longer finds them in your synced Office 365 group(s). Their training data is removed as part of that process.

No (default-style behaviour): Learners are marked for removal so you can review and remove them yourself-nothing is permanently deleted automatically.

This helps teams who want Cyber Aware to mirror their M365 group membership, and teams who prefer to confirm removals before data is deleted.

Direct Mail Injection (DMI) is a new delivery method for phishing simulations that sends emails directly into learner mailboxes using the Microsoft 365 Graph API or Google Workspace Gmail API.

Instead of relying on traditional SMTP delivery, which requires whitelisting sending IPs and domains to bypass spam filters, DMI injects simulation emails natively through your client's existing mail platform. The result is reliable, consistent delivery without the configuration overhead.

DMI is available for the two most widely used mail platforms:

Microsoft 365 Direct Delivery

Connects via the Microsoft Graph API using OAuth2 authentication. Once authorised, the platform can inject phishing simulation emails directly into Microsoft 365 mailboxes.

Google Workspace Direct Delivery

Connects via the Gmail API using Domain-Wide Delegation. A service account is configured in the client's Google Admin console, granting the platform permission to insert emails on behalf of users.

To setup DMI for your clients please refer to the DMI knowledge base guide: https://kb.cyberaware.com/docs/phishing-direct-mail-injection-setup

MSP partners told us the same thing over and over:

“Clients rarely complete gap assessments. They’re too technical, and when our team runs them, it goes straight over the client’s head.”

So we fixed it.

CyberAware now includes an AI assistance tool that rewrites gap assessments to match your client’s industry and technical level—and carries that same clarity through into branded, client-ready PDF reports.

The result? A powerful sales and engagement tool that anyone in the room can understand.

Start each engagement with a relevant baseline in minutes

From the Gap Assessment page, you can now:

1. Choose your framework: Select Essential Eight (E8), NIST, or ISO 27001.
2. Select industry & role: Pick your client’s industry and the role of the person completing the assessment (e.g. owner, CFO, IT manager).
3. Generate a tailored assessment with AI: CyberAware rewrites maturity questions using AI to match that industry and role— turning complex technical language into plain-English questions aligned to your chosen framework.

This means account managers, SDRs, and non-technical stakeholders can all work from the same, understandable baseline, without watering down the substance.

What’s in the new PDF reports

Once the assessment is complete, you can generate branded, client-ready PDF reports that stay in the same accessible language:

• Executive summary, non-technical stakeholders actually understand

• Maturity scoring and heatmaps that show where they stand at a glance

• Clear findings written in business-friendly language

• Prioritised remediation roadmap aligned to E8, NIST, or ISO 27001 (or SMB 1001 where applicable)

• Branding and clean visuals ready for client meetings and board packs

• One-click export to share and sign off faster

These reports don’t just look good—they tell the story in terms your client cares about.

Our gap assessments just got a serious upgrade.

You can now export branded, client-ready PDF reports for both Essential Eight (E8) and SMB 1001—complete with:

• Maturity scoring

• Visual heatmaps

• Clear findings

• A prioritised remediation roadmap

These reports are designed to make cyber conversations easier, faster, and more impactful for both you and your clients.

What’s inside each report

Each PDF is structured so anyone—from a CEO to a sysadmin—can understand what needs to happen next:

Executive summary for non-technical stakeholders: Clear, plain-language overview of cyber risk posture and what it means for the business.

Actionable tasks mapped to E8 and SMB 1001 controls: Every recommendation links back to specific controls, so you can show exactly why each action matters.

Co-branding and clean visuals for client meetings: Your logo, your brand, and professional layouts that look good on screen or printed.

One-click export for faster sharing & sign-off: Generate the report in seconds and send it directly to decision-makers.

How it works

• When a sub-client completes an SMB 1001 or Essential Eight Gap Assessment, the report is sent automatically to partner admins.

• Reports can also be downloaded on demand from the client’s dashboard for ongoing reinforcement as new controls are met and statuses are updated.

This means you can walk into any client meeting with a branded, up-to-date view of their security posture—and a clear plan to move them forward.

We’re excited to introduce a new feature now available to all partners, a white-label “Report Phishing” email address designed to streamline and enhance your phishing simulation campaigns.

We have introduced this feature to highlight positive behaviour in the reporting. We have also integrated positive behaviour into the learner risk score. Future releases will have the ability to send a successful phishing report email.

To set this up, you will need to configure your "Report Phishing" workflow/button to forward the reported email to report@mail.{your_platform_domain}

For example: report@mail.training.cyberxdynamics.com

This makes it easier than ever to reinforce positive reporting behaviours and report on positive behaviour.

Additional information can be found here: https://kb.cyberaware.com/docs/branded-report-phishing-email

Or questions can be sent to support@cyberaware.com