We’re excited to introduce a new feature now available to all partners, a white-label “Report Phishing” email address designed to streamline and enhance your phishing simulation campaigns.

We have introduced this feature to highlight positive behaviour in the reporting. We have also integrated positive behaviour into the learner risk score. Future releases will have the ability to send a successful phishing report email.

To set this up, you will need to configure your "Report Phishing" workflow/button to forward the reported email to report@mail.{your_platform_domain}

For example: report@mail.training.cyberxdynamics.com

This makes it easier than ever to reinforce positive reporting behaviours and report on positive behaviour.

Additional information can be found here: https://kb.cyberaware.com/docs/branded-report-phishing-email 

Or questions can be sent to support@cyberaware.com

Partners can now create a Template Client a pre-configured setup that includes training schedules, phishing campaigns, phishing settings, and the business toolkit all in one place. This new feature streamlines the onboarding process by eliminating the need to manually configure each new client from scratch.

Once a Template Client is set up, partners will see a new toggle when upgrading any client to Lite or Pro. This allows them to easily copy the training schedule and/or phishing schedule from the template, saving time and ensuring consistency.

You can read more about this feature from our Knowledge Base: https://kb.cyberaware.com/docs/template-client 

Cyber Aware is excited to announce the launch of two new branded landing pages, designed to align seamlessly with our partners’ branding and provide a smoother experience for end users.

 Risk Landing Page 

This page is ideal for direct traffic. Account Managers can now send users directly to /risk, where they will be taken straight to the Maturity Assessment screen, skipping the standard marketing content for a more streamlined experience.

 Audit Landing Page 

This landing page is tailored for users interested in Maturity Assessments while also introducing the Cyber Aware Business Toolkit. It’s especially useful for partners who wish to offer the Cyber Aware Business product as a paid service, even though it’s provided to partners at no cost.

These additions are part of our ongoing commitment to supporting your brand and helping you deliver value to your clients. For additional information, please read our branding landing page knowledge base article located here: https://kb.cyberaware.com/docs/branded-landing-pages 

Partners can now enable branded "You've Been Phished" pages for phishing campaigns. This feature can be activated for individual campaigns, under the Advanced Settings dropdown, or as the default for the subclient via the Phishing > Settings page.

Partners still have the option to use a custom URL or enabling the new branded landing page

Once enabled when a leaner clicks on link within a phishing simulation they will be taken directly to the branded "You've Been Phished" which will contact the phishing email template and some key learning takeaways.

If you have any questions please don't hesitate to reach out to the support team at support@cyberaware.com

We are excited to announce enhancements to our Cyber Security Health Check, offering partners increased customization and comprehensive maturity level support.

This update empowers partners to better assess and enhance their cyber security posture in a manner that aligns with their specific organizational objectives.

Partners can also choose which framework categories to group health check questions by, including NIST, ASD Essential Eight, and SMB 1001, or continue utilizing our default Cyber Aware Framework.

You can learn more about creating question sets and maturity questions here: https://kb.cyberaware.com/docs/editing-health-check  

The team has been working diligently to update our Office 365 sync to enable the automatic updating of learner details on the Cyber Aware platform. From now on any learner who is a part of Twy Way sync will stay in sync with their Office 365 user object preventing duplicates from being created and further automating platform management work for our partners.

You can read more about this change from our change log here: https://kb.cyberaware.com/changelog/enhanced-office-365-sync-integration 

We are excited to introduce Advanced Filter Settings for phishing campaigns. This new feature enables partners to fine-tune their security measures by filtering click events based on country and IP addresses.

You can now allow clicks only from specific countries and ignore designated IPs or ranges, enhancing the precision of phishing data reporting. To activate this feature, simply toggle it on within your sub-client's Phishing Simulation settings.

For additional details on the feature please refer to our knowledge base article: https://kb.cyberaware.com/docs/phishing-advanced-filter-settings 

We’re excited to announce that partners can now generate fully branded PDF reports for their sub-clients! This is the first phase of a comprehensive PDF reports feature that we’ll be rolling out over the next few months.

Key Highlights:

• Partners can generate branded PDF reports showcasing sub-clients' training metrics.

• To generate a report, simply login to a sub-client from your Partner Portal and click the “Generate PDF” button at the top of the client’s Training Report page.

• The PDF will be queued for generation and sent directly to the partner admin’s email.

• Sub-client admins can also log in to their portal to generate and receive their own PDF reports.

Once generated, a branded email with the PDF report attached will be sent to the requestor.

We hope this new feature enhances your reporting capabilities. Stay tuned for more updates as we continue to expand this feature in the coming months.

For more details, please visit our Knowledge Base article on PDF Reports: https://kb.cyberaware.com/docs/pdf-reports 

We're excited to announce that Cyber Aware integrates with Zapier, making it easier to automate your workflows and connect our platform with your favourite apps.

With Zapier, you can seamlessly connect the Cyber Aware platform to over 6,000+ web services, including CRMs like HubSpot, project management tools like Trello, and collaboration apps like Slack, without writing a single line of code.

What is Zapier?

Zapier is an online automation tool that connects your favourite apps and services. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration.

How Can This Benefit You?

By setting up automations (Zaps), you can:

-Create or update leads in your CRM when potential clients complete a lead capture form on our shared video screen/landing page.

-Send notifications to your designated Slack channel whenever a new lead is captured.

-Automate follow-ups by connecting Cyber Aware to your email marketing platform.

-Enhance team collaboration by receiving updates in your project management tools.

How to Get Started:

We have put together a comprehensive guide to help you get started on our knowledge base:

 https://kb.cyberaware.com/docs/zapier-integration 

We are committed to providing you with tools that streamline your processes and enhance your productivity. If you need any assistance with setting up your Zapier integrations or have any questions, don't hesitate to reach out to our support team.

*Please note that to use the integration features, you'll need an active Zapier account and access to the necessary third-party services.

As we continuously improve our services, an upgrade to the underlying workings of the Phishing Simulation has taken place. Part of this upgrade will be to introduce a new sending IP to our systems that will improve deliverability and reduce false positives.

The new IP being added is: 159.112.246.73

The new IP will need to be added to your whitelisting policies as it will become the primary sending IP for all future phishing campaigns as of the 30th of April 2024.

For additional details on whitelisting please see our Knowledge Base: https://kb.cyberaware.com/docs/whitelisting-details